Hours: MON-FRI 7:30-5pm

2205 Northwood Drive Suite B12, Salisbury, MD 21801

| 302- 245-3365

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Service Agreements – “The Smart Choice”

Heating and cooling systems have a way of breaking down when the weather is at its worst; on the coldest day of a frigid winter, or during a sizzling summer heat wave; times when your comfort system must work the hardest, and when you need it most.

Regular check-ups will help to maximize the life expectancy of your system; unfortunately, even the best maintenance won’t prevent normal wear and tear.

Your investment in our service agreement includes:

Two Performance Tune-Ups Per Year

Having your system checked regularly enables us to keep your unit running as efficiently as possible, which saves you money on your utility bill month after month. These regular check-ups also enables us to catch problems such as loose or burnt wires, and freon leaks, before they lead to a larger problem such as motor failure.

Priority Service

When you have an emergency, you can rest assured Bay Care Heating And Air LLC…WILL BE THERE! Our commitment to program customers means we will have a technician to your door within 24 hours of calling our office.

Labor Warranty

All of our labor services are warranted for 30 days. If you have a problem within 30 days of service, there will be no charge to come back out and diagnose the problem. We stand behind our work.

Energy Saving Coil Cleaning

Dirty coils reduce efficiency and cause your unit to work harder, causing parts to wear out faster, and shorten the life expectancy of your unit. Your unit will cost you more month after month on your utility bill if the coils are not kept clean. Test performed by the EPA explain that as little as 1/10th of a centimeter of dirt or dust on a coil could reduce efficiency by 21%. Since the average homeowner’s heating and cooling bill is $1,500 per year, a 21% loss in efficiency means you could be wasting up to $315 each year.

Discounted Replacement Parts and Labor

Our discounted rates save you money with every call. Our repair trucks are fully stocked so we are able to repair 99% of calls on the first visit.

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Check Out Some Of Our
Happy Customer Reviews

Michael was in time and very professional. His pricing was great and install was fast, clean and professional. I highly recommend.

Robbin D.

From the time that I called Mike, he was prompt and professional. His guys did a great job installing 3 mini-splits in the bed rooms and a large mini-split in the living room/kitchen ceiling area.

Suzanne B.

Mike showed up on time and was able to diagnose the problem within minutes. For a fair price and professional service, give Mike a call.

Travis H.

I thought all the guys were great from Bay Care Heating and Air were very polite and knowledgeable about their work. They did an outstanding job of working on a terribly hot day!

Cindy M.

Incredibly informative and friendly to work with. Recommended what size ductless unit would be best for my sq. Footage and installed in a very timely fashion. Left my home clean and put back together after the installation.

Chris C.

Having been in business for himself most of his life, Mike takes customer service to the next level. Not afraid to answer a phone call while on a ladder or work on the weekends. This company is professional to the core!

Danielle B.

Fantastic establishment. Great work, thorough throughout the entire process of their work. Highly recommend.

J.D.

Mike did an amazing job and worked with me to make my impossible timeline happen! I am extremely happy with his work ans well as incredibly appreciative of his flexibility and professionalism.

Alexis G.

Outstanding service and fast. Brad the tech diagnosed the problem and took care of it for us. 1st class company from the owner Mike to the technician Brad. I highly recommend these guys!!!!!!

Michael K.

Mike was awesome to work with. He was professional and helpful throughout the entirety of the process and was on top of everything. The installation process was quick and the crew did an awesome and professional job with our HVAC System. You guys rock!

Alec M.
Our Affiliates

Bryant Factory Authorized Dealer

Building Performance Institute GoldStar Contractor

North American Technician Excellence Certified

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